Designing digital experiences driven by the users.

Hi, I'm Ryan, a creative problem solver who integrates the needs of the user and the possibilities of technology.

Latest Projects

Design Thinking Toolkit

Zipcar
2022

Fleet Optimization

With a fleet of over 3500+ vehicles, a tool to leverage vehicle-centric issue data will increase revenue by operationalizing fleet management, reduce repair times and improve overall customer cleanliness expectations.
Case Study

EdTech CMS

A high-quality digital learning ecosystem for educations to engage in instruction aligned with learning goals that will improve student engagement, motivation and curiosity.

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Digital Amenities SaaS

A SaaS-based web portal for property managers to drive instant value to a property's online reputation with a mobile tenant-facing mobile application to unlock hundreds of digital perks that inspire a happier, healthier life at home.
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Gamified Community

An online community for members driven through a gamified leaderboard experience. Points are earned from engagement and member referrals for bragging right and online incentives.

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A Community Where Athletes become Entrepreneurs.

Driven to unpack the product ideas and thought patterns from former athletes who transitioned into entrepreneurship through a more intentional online community for athlete-entrepreneurs.
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Product, Design & Strategy

Rethinking Fleet Optimization

My journey into UX began over 8 years ago, while studying Human-Computer Interaction at Ohio State. My experience in HCI has enabled me to integrate the needs of the user and the possibilities of technology.

My morning commute changed back in 2020 from a NYC subway to an early alarm to feed my goats and chickens down in Austin, TX. When I log off from Figma, you will most likely find me outside with my animals or coaching youth lacrosse in the South Austin area.

As the Senior Product Designer for Zipcar's Fleet Operations Team, I led the discovery and design to introduce a custom fleet management platform developed to leverage vehicle data to improve member expectations and NPS. With a fleet of over 3000+ vehicles, providing the team with vehicle-centric visibility into all issues will increase revenue by operationalizing fleet management, reducing repair times and improving overall customer cleanliness expectations.


Workshop
Nov 2022

Four Step Brainstorming Workshop

Brainstorming is one of my favorite activities to use during a project driven by design thinking. Brainstorming, in general, is always useful but having a solid objective makes a session much more valuable for everyone.
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Hooked Model
Oct 2022

Deployment Efficiency in Micromobility

How do ride-sharing services think about propelling customer behavior? It is more complex than just dropping a bunch of vehicles on the corner. Building a product that customers naturally use habitually will create a significant competitive advantage for the business.
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